Privacy & Policy
Introduction
Sonotrix Consulting and Business Solutions respects your privacy and our goal is to provide high quality service to all our clients, employees and partners. This Privacy Policy is designed to help you understand the nature of the data we collect from you and how we treat such personal data. It is important that you are aware of how we use your personal data and your rights as a customer when sharing your data with us and in accordance with the data regulations and legislation in the Arab Republic of Egypt
Why we collect and use your personal data
We collect and use your personal data to help us provide you with products and services of the highest quality, for example: It enables us to develop, improve, market or offer products and services to our customers. It enables us to support the operations and operation of the systems necessary to ensure the continuity of service delivery of the required quality and to provide accurate billing to enable us to settle payments for products and services. Understand your needs as a customer and the suitability of products and services to you and make recommendations for specific products and services that are relevant to you. Communicate with you about new products and services that have been launched. Resolve and address the inquiries or complaints you may have and improve the customer experience across all communication channels to be rich and personalized. We also need to collect and process personal data to meet legal and regulatory requirements.
What personal data do we collect and use?
The following are the main types of personal data we collect and use about you: Data that you provide to us that is required when registering for our services (such as your name, email address, address, phone number, and nationality). Data we obtain from your use of our services, websites or mobile applications (such as cookies and usage data). Data exchanged during our communication with you (such as requests for customer support services and feedback received from you). Data received from devices that help make recommendations about our products and resolve technical complaints (such as a device identifier). Each time you use our Service in the event of a system error, we collect data and information (through third party products) on your device called log data. This log data may include information such as your device's Internet Protocol (IP) address, device name, operating system version, system order when you used the Service, the time and date of your use of the Service, and other statistics.
Service Providers
We may employ third parties and individuals for the following reasons: to facilitate our service. To provide the service on our behalf. To carry out services related to the Service. To help us analyze how our Service is used. We would like to inform users of this service that these third parties have access to your personal information. The reason is to carry out the tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.
cookie data
These are files that contain a small amount of data that are commonly used as anonymous unique identifiers. They are sent to your browser from the websites you visit and are stored on your device's internal memory. This service does not use "cookie data" explicitly. However, the system may use a third-party code that uses "cookie data" to collect information and improve their services. You have the option to either accept or decline these cookies and to know when the data is being sent to your device. If you choose to decline our cookies, you may not be able to use some parts of this Service.
Privacy
We appreciate your trust in providing us with your personal information, and we strive to use commercially acceptable means to protect it. But remember that no method of transmission over the Internet or method of electronic storage is completely secure and reliable, and we cannot guarantee its complete security.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We recommend that you check this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately upon being posted on this page.